Sean's Help Desk (formerly Computer User Support)

So you're locked out of your mac because a firmware password has been set and you forgot it. Don't worry, there is hope and you hav...

Last week a customer of mine was trying to open a favorite from his Desktop and an error popped up saying, " There was a problem sendin...

Two weeks ago I went out of town and my aunt's laptop's audio was very muffled and very echoed.  So, as the techie in the family, an...

I was hoping you could help with my MacBook Pro issues. First, my left fan was grinding so of course i blew out the fan (they were dusty). T...

If you want to find out when your mac is scheduled to wake up or power on because it's missing important events, such as recording telev...

If you're like me, some of your information is in the cloud and some is on your machine, and you don't always remember what is where...

If you have too many programs configured to startup at boot, this may slow down your computer.  This is especially true if you keep installi...